DMCA / Copyright Policy
Untolds respects intellectual-property rights. This policy explains how rightsholders can request the removal of allegedly infringing material, and how affected users can respond.
Effective 9 May 2026
1. Scope
This policy addresses copyright complaints under the United States Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512, as well as equivalent notice-and-action obligations under EU law, including Article 16 of Regulation (EU) 2022/2065 (the Digital Services Act). It applies to content hosted on or made accessible through the Service.
2. Who can send a notice
The owner of a copyrighted work, or a person authorised to act on the owner's behalf, who has a good-faith belief that material on the Service infringes that work.
3. How to send a copyright takedown notice
Send your notice by email to legal@untolds.chatwith the subject line "DMCA Notice". To be effective under 17 U.S.C. § 512(c)(3) and to allow us to act, your notice must include:
- a physical or electronic signature of a person authorised to act on behalf of the rightsholder;
- identification of the copyrighted work claimed to have been infringed (or, for multiple works, a representative list);
- identification of the material that is claimed to be infringing, and information reasonably sufficient to let us locate it on the Service (URL, screenshot, persona name, message timestamp, generated-asset identifier);
- your contact information: full name, postal address, telephone number, and email address;
- a statement that you have a good-faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law; and
- a statement made under penalty of perjury that the information in your notice is accurate and that you are the copyright owner or authorised to act on the owner's behalf.
4. What we do when we receive a valid notice
- We acknowledge receipt and assess the notice for completeness and good faith.
- If the notice is valid on its face, we remove or disable access to the identified material expeditiously.
- We notify the affected user, where one can be identified, and provide them with a copy of the notice (redacted as appropriate).
- We keep a record of the notice and the action taken, as required by law.
5. Counter-notice
If material you posted has been removed and you believe the removal was a mistake or that the material is non-infringing (for example, fair use, licensed use, or your own original work), you can send a counter-notice to legal@untolds.chatwith the subject line "DMCA Counter-Notice". To be effective under 17 U.S.C. § 512(g)(3), it must include:
- your physical or electronic signature;
- identification of the material that was removed and the location where it appeared before removal;
- a statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification;
- your full name, address, telephone number, and a statement that you consent to the jurisdiction of the appropriate court and will accept service of process from the original complainant or their agent.
If we receive a valid counter-notice we will forward it to the original complainant. We may restore the material 10 to 14 business days after forwarding, unless the complainant notifies us that they have filed a court action to restrain the activity.
6. Repeat-infringer policy
We terminate, in appropriate circumstances, the accounts of users who are repeat infringers. We may also terminate accounts on a single finding of egregious infringement.
7. Knowingly false notices
Sending a knowingly false copyright notice or counter-notice can expose the sender to liability for damages, including costs and attorneys' fees, under 17 U.S.C. § 512(f). Do not send a notice unless you have a good-faith belief that the underlying claim is valid.
8. EU notice-and-action (Art. 16 DSA)
If you are a person in the EU notifying us of allegedly illegal content, you can use this same email channel. Your notice should include enough information to allow us to assess the alleged illegality and act in a diligent, non-arbitrary, and objective manner, in line with Article 16 of the Digital Services Act. You also have the right to refer disputes about our content decisions to certified out-of-court dispute-settlement bodies under Article 21 of the DSA.
9. Contact
Copyright notices and counter-notices: legal@untolds.chat.